Shipping Policy
Niche Alley provides FREE STANDARD SHIPPING on orders over INR 1499/- within India in excellent condition and in the fastest time possible. Also, all the purchases, below INR 1499/-, a shipping charge of INR 99/- will be applicable to all orders.
If the order is cancelled (before it is shipped from our warehouse), lost or un-delivered to your address, we will refund the complete order amount including shipping charges, if paid online.
THINGS TO CONSIDER
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When shipping to multiple locations, each individual shipment is subject to the same calculations.
- Goods will need to be signed for upon delivery. If you are not physically available to sign for the delivery, please suggest an alternative i.e. a family member, colleague, neighbour, etc. Niche Alley takes no responsibility for goods signed by an alternative person.
- For all deliveries, a porch or door delivery without signature may be done. This is in line with international standards of shipping. We do not necessarily require a signature for goods delivered, at which point responsibility for your purchased goods passes to You. If You have specified a third-party recipient for delivery purposes (for example as a gift) then You accept that evidence of a porch delivery at the address given (or at that delivery address) is evidence of delivery and fulfilment by Us of Our obligation.
- In case of any missing item/shortage or entire order not received (However it has been marked delivered by the courier partner), you are requested to get in touch with the team immediately either via email support support@nichealley.com or via chat support ( WhatsApp :-9695099984) within three working days of order been marked delivered in the tracking ID. Any request claimed after three working days of order been marked delivered will not be approved
- Niche Alley is not responsible for damage after delivery.
- Only authorized and verified purchases will be processed and shipped.
- It is advised to respond to COD Order verification seriously. Failure to accept/answer or verify your credentials at time of order verification call placed by the staff will lead to order dismissal or cancellations without notice. We make three attempts for the same followed by a text message.
- We reserve the right to change or cancel any order due to unauthorized purchase, product availability, not serviceable zone, altered or invalid verification or ineligible use of resources.
- Each order placed can only be shipped to one address at a time. Items in an order cannot be sent to separate shipping addresses.
- Orders will only be shipped to the address provided at the time of placing the order. No new/alternate/change of address at any time of delivery/return/exchange will be accepted
SHIPPING RESTRICTION
Any items notified by our courier companies to be restricted and/or banned and/or prohibited from time to time (including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms, or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).